Privacy Policy

1. Overview

Welcome to AIpicMarket! We value your privacy and are dedicated to ensuring that your personal information remains secure. This Privacy Policy outlines how we collect, handle, and safeguard your data, along with your rights regarding its use.

We encourage you to carefully review this document to understand how we manage your personal information. By accessing and using AIpicMarket (www.aipicmarket.net), you confirm that you have read, understood, and accepted the terms stated herein. If you have any inquiries about your data or how it is handled, please do not hesitate to reach out to us at support@aipicmarket.net.

2. Scope of This Privacy Policy

This Privacy Policy governs how we handle your personal data across all interactions with AIpicMarket. It applies in various situations, including but not limited to:

• Website Browsing: Whether you visit our platform as a guest or a registered user, your data is subject to this policy.
• Account Creation: When you sign up for an account, we collect and manage the personal details you provide.
• Purchases & Transactions: If you make a purchase or conduct any financial transactions, we process your data to complete payments, manage orders, and address any disputes.
• Customer Support & Communication: Any personal data shared through emails, live chat, or other inquiries falls under this policy.
• User-Generated Content: Any images, reviews, or other content you upload to the platform will be processed accordingly.
• Marketing & Promotional Messages: If you opt to receive promotional updates, we will manage your data as detailed in this document.
• General Interactions: Any engagement with the platform, including reading content or utilizing services, is subject to these terms.

By using AIpicMarket, you acknowledge and agree to the handling of your personal data as described in this policy.

3. Who Controls Your Data?

AIpicMarket offers its website and services on an “as-is” and “as-available” basis. We make no guarantees, whether express or implied, regarding the website’s functionality, the accuracy of its content, or the reliability of the materials, products, or information provided. Users access and use the platform at their own risk.

4. Types of Personal Data We Collect

We gather and process various types of personal information depending on how you engage with our platform. This includes, but is not limited to:

• Identity Details: Your full name, date of birth, and any relevant identification information.
• Contact Information: Email address, phone number, and physical mailing address.
• Financial Data: Payment details, transaction records, and banking information.
• User Profile Information: Your username, profile picture, and language preferences.
• Technical Data: Device details, IP address, and browsing activity on our platform.
• Location Information: General geographic location derived from your IP address or mobile device settings.
• User-Generated Content: Any media, comments, or other content you create and share on our platform.
• Platform Usage Data: Information about your interactions with the website, including app usage and navigation patterns.
• Marketing Preferences: Your choices regarding promotional messages and advertisements.
• Compliance & Regulatory Data: Information required for Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance.
• Consent Records: Documentation of your consent for data collection and processing.
• Dispute & Claims Data: Any records related to disputes, complaints, or legal claims.

By using our platform, you acknowledge that we process these types of data in accordance with our Privacy Policy.

5. How We Collect Personal Data

We obtain personal data from multiple sources, including:

• Directly from You: Information provided when signing up, interacting with the platform, or reaching out to us.
• From Third-Party Sources: Data received from business partners, service providers, or regulatory bodies when required.

6. Why We Process Personal Data & Legal Basis

We process personal information for various reasons, each supported by specific legal justifications:

• Account Setup & Management: Necessary to create and maintain user accounts (Legal Basis: Contractual Necessity).
• Identity Verification: Used for confirming user identities and preventing fraud (Legal Basis: Legal Obligation & Legitimate Interest).
• Processing Transactions: Required to facilitate payments and purchases (Legal Basis: Contractual Necessity).
• Customer Support & Communication: Ensures efficient handling of user inquiries and issues (Legal Basis: Contractual Necessity & Legitimate Interest).
• Fraud Prevention & Security Measures: Detects, prevents, and mitigates potential security threats (Legal Basis: Legitimate Interest & Legal Obligation).
• Marketing & Promotional Activities: Sends targeted advertisements and offers based on user preferences (Legal Basis: Consent & Legitimate Interest).
• Regulatory Compliance: Ensures adherence to applicable laws and legal frameworks (Legal Basis: Legal Obligation).
• Service Optimization & Analytics: Collects behavioral data to enhance platform functionality and user experience (Legal Basis: Legitimate Interest).
• Innovation & Product Development: Drives research efforts for improving and expanding platform features (Legal Basis: Legitimate Interest).
• Dispute Resolution & Legal Claims: Manages legal matters, including conflicts and complaints (Legal Basis: Legal Obligation & Legitimate Interest).

By engaging with our platform, you acknowledge that your data may be processed for the purposes outlined above in accordance with applicable laws.

7. Who We Share Your Data With

In certain circumstances, we may share your personal data with:

• Service Providers: Third-party companies that help us deliver and enhance our services, such as payment processors, cloud hosting providers, and analytics platforms.
• Regulatory & Legal Authorities: Government agencies, law enforcement, or regulatory bodies when required to comply with legal obligations.
• Other Third Parties: In cases where you have given explicit consent or when permitted under applicable law.

8. Data Protection & Security

We implement industry-standard measures to safeguard your personal data from unauthorized access, misuse, and breaches. However, while we strive to maintain robust security, please note that no online platform can guarantee absolute security. We encourage users to take personal precautions, such as using strong passwords and enabling two-factor authentication where possible.

9. Data Transfers & International Processing

Your data is primarily processed within the European Economic Area (EEA) and Bulgaria. However, in certain instances, we may transfer personal data to countries outside these regions when necessary. Any such transfer will be conducted in compliance with applicable data protection regulations to ensure your information remains secure.

10. Your Rights as a User

Under the General Data Protection Regulation (GDPR), you have specific rights regarding your personal data, including:

• Access Your Data: Request a copy of the personal data we hold about you.
• Correction of Errors: Update or correct any inaccurate or incomplete information.
• Data Deletion: Request the removal of your personal information under certain circumstances.
• Processing Restrictions & Objections: Limit how your data is processed or object to specific uses.
• Withdraw Consent: If processing is based on consent, you can revoke it at any time.
• Data Portability: Receive your data in a structured format and transfer it to another service provider if applicable.

To exercise any of these rights, contact us at support@aipicmarket.net.

11. How We Store Your Data

We retain personal information in line with our data retention policy, which specifies how long different types of data are stored based on their purpose. Once the retention period expires, we will either delete or anonymize the data to ensure it can no longer be linked to you.

12. Required vs. Optional Data Submission

Some personal data is mandatory for us to provide our services effectively. When this is the case, we will clearly indicate which information is required. If you choose not to provide such data, we may be unable to process your request or deliver specific services.

13. Automated Processing & Personalization

We utilize automated decision-making and profiling in certain areas, including:

• Fraud Detection: Identifying suspicious activity to enhance security.
• Personalized Recommendations: Tailoring content and services based on your preferences and behavior.

These automated processes help improve efficiency and user experience while ensuring compliance with security and regulatory standards.

14. Resolving Disputes

If you have any concerns or disputes regarding our handling of personal data, we encourage you to reach out to us directly so we can resolve the matter efficiently. Should you wish to escalate your complaint, you may also contact the relevant data protection authority within Bulgaria or European Union.

15. Protection of Minors

Our platform and services are not intended for individuals under the age of 18. We do not knowingly collect, store, or process personal data of minors. If we become aware that we have unintentionally gathered such information, we will take immediate steps to delete it.

16. Privacy Policy Updates

We reserve the right to make modifications or updates to this Privacy Notice when necessary. If significant changes occur, we will notify you; however, we recommend periodically reviewing this page to stay informed of any updates.

17. Contact & Additional Information

For any inquiries, clarifications, or further details about this Privacy Notice, feel free to reach out to us at support@aipicmarket.net.

Last Revised: 12 February 2025.

Company name: ИНРО ЕКСПОРТ EOOD/ INRO EXPORT Ltd

Registration number: 206937786

Company address: 4 Banska str. Entr. A, Fl. -1 Sandanski, Sandanski, 2800 Bulgaria

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Registration Name: Kintreks Solutions LTD

Registration Number: 16203843

Registration address: 50 Princes Street, Ipswich, Suffolk, IP1 1RJ